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Superannuation Services
Watson Wyatt can help you gain maximum value
from your Fund’s investment in technology while improving member services. We
provide independent advice based on our established expertise in the
superannuation industry both locally and globally. Member Contact Management
Define and manage the key channels for members to access information about the
Fund and get answers to their questions
Super Technology Consulting
Create alignment with the Fund's goals and build business case scenarios that
demonstrate the value and importance of technology in administering the Fund
Sourcing Strategy
Identify the suitability and readiness of outsourcing. Create a strategy for
delivering services to members whether provided in-house or partially/fully
outsourced
Process Review and Evaluation
Find out if your processes are supporting or hindering goals and where you can
drive efficiencies
Communication Delivery
Employ portals and online tools to deliver timely, accurate information to the
appropriate audiences, supporting business goals and retaining productivity
Administration provider or Systems Selection
Identify a suitable administration provider or find a tailored solution
MySuper
MySuper is a Watson Wyatt built solution. It is a web-based front-end for
Superannuation Funds and can fit onto any back-office administration system. It
is designed to give members control over their superannuation by allowing
members to obtain current benefit quotes, view personal details, make changes to
contribution rates and investments and access a benefit projector.
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