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Key Findings

Employees in China mainland demonstrated generally higher favorable responses than their Asia Pacific counterparts in most areas of the survey, especially in the areas of teamwork, supervision and workplace innovation. They also showed a strong willingness to accept change at their companies. On the other hand, China mainland employees had lower levels of satisfaction with their immediate jobs, and saw less linkage between their companies’ success and their individual pay. Specifically, the most important findings from the WorkChina survey are:

Embracing Change. Chinese employees were much more positive about their leaders ability to make the decisions and changes necessary to compete, and also on managing that change. In addition, attitudes of employees in companies that underwent significant change were more positive than in those companies that did not change.

Positive about Workgroup. Employees in China mainland were more positive about their immediate workgroup than most other places in Asia Pacific. This included highly favorable responses about teamwork in their organisations and their immediate supervisors.

Commitment Driven by Many Factors. Commitment in Chinese employees was influenced more strongly by factors other than compensation. This included their companies’ ability to provide effective leadership and communication, an efficient performance management system, good physical working conditions, and meaningful work for employees.

Dissatisfaction with Remuneration. Like most places in Asia Pacific, Chinese employees had low levels of satisfaction with their compensation and benefits. In China, the dissatisfaction was focused primarily on benefits and opportunities for bonus pay, which were both below the Asia Pacific norm.

Murky Line of Sight. Chinese employees felt strongly that they understood their companies’ values and business goals. However, they were much less positive than their Asia Pacific counterparts on their companies communication about pay and benefits, as well as the linkage between the companies success and their own pay. They were also less likely to say that their company did a good job of holding employees accountable for their results.

Low Job Satisfaction. Employees in China mainland were generally less satisfied with their individual jobs than others in Asia Pacific. Specifically, they felt less of a sense of personal accomplishment and ability to apply their knowledge and skills than their Asia Pacific counterparts.