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WorkIndonesia™
Key Findings
Indonesian employees rated their companies relatively high on job satisfaction,
teamwork, and training and development, compared with the Asia Pacific norms.
On the other hand, participants were less satisfied with their supervision and
work environment. In all other categories – compensation and benefits,
leadership and management effectiveness, innovation, performance management
and communication – the WorkIndonesia results are comparable to the Asia
Pacific results.
The most important findings from WorkIndonesia are:
- Sharing wealth in good times. Like workers throughout
Asia Pacific, Indonesian employees were the least satisfied with their compensation
and benefits. An overwhelming number – almost 90 per cent – said
their pay was tied to the fortunes of their company, and they expected their
pay to improve when their company’s’ performance improved. Among
workers in all Asia Pacific countries, Indonesian workers were the least willing
to help their company weather tough times by taking a pay cut.
- Challenges of leadership and supervision. Indonesian employees
rated supervision less favorably than workers in any other Asia Pacific country.
Employees said they did not receive adequate assistance in career and professional
development and doubted policies and procedures were applied fairly in their
organization. They also were less likely to raise ethical issues within their
company and rated their senior managers less favorably when it came to integrity
than did their counterparts in Asia Pacific.
- Encouraging innovation. Indonesian employers were perceived
as doing a better job implementing employees’ suggestions, where feasible,
and providing explanations when these suggestions were not accepted than other
countries in Asia Pacific.
- The commitment challenge. Indonesian employees were less
likely to be committed to their organization than workers in other countries
in Asia Pacific, with a higher percentage stating they may leave their companies.
This result was intriguing because the majority of Indonesian workers said
they were proud to work for their company.
- Improving communication. Similar to the other Asia Pacific
countries, Indonesian employers need to improve communication with their employees
about how base pay, bonuses and promotions are determined.
- Engaging employees. Indonesian employees rated personal
job satisfaction higher than the Asia Pacific norm. Respondents were more
satisfied than any other country in the region with opportunities to use their
skills and abilities at work as well as to learn new things in their current
job. In spite of this, only half of Indonesian employees felt a sense of personal
accomplishment in their work, indicating employers need to find ways to better
engage their workforce.
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