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WorkSingapore™
Key Findings
Overall, the study shows that the Singapore employee generally has a positive
view of the workplace when compared with the rest of the Asia Pacific region.
Perceptions by Singaporean respondents are slightly more favorable than the Asia
Pacific norms in the Commitment, Alignment and Enablement Indices.
Seventy-six percent of Singapore employees were proud to work for their companies.
Also, a high of 74% were confident of the long-term success of their companies.
Seventy-six percent of them understood how they could contribute to the achievement
of their companies’ business goals. Further to that, 71% of the Singapore
employees were aware of the skills needed to perform in their companies.
A Resilient Workforce: Singapore employees emerged as a workforce
that is willing to “bite the bullet” by bearing a pay cut to help
their company tide over difficult times. Correspondingly, when the economy and
business condition improve, employees would expect a share of the profits as
well.
Enhance Communications, Maintain Safe Work Environment and High Job
Satisfaction: Singapore employees generally rated their employers above
the Asia Pacific norms on how well they communicated their business goals and company
values to them, and created the safe work environment. However, they indicated
that communications in terms of linking business performance to pay, bonuses
and promotion opportunities could be further enhanced. On the whole, about two-thirds
of Singapore employees were satisfied with their jobs.
Accountability for Performance: More than 70% of Singapore
employees felt accountable for their results. However, results were less favorable
when asked about how well companies are dealing with poor performers. The finding
suggests that a clearer link between performance and compensation will help
differentiate between good and poor performers.
Training, Development and Independent Thinking: About half
of the respondents rated training and development opportunities provided by
companies more favorably than the Asia Pacific norms. However they felt that the companies
could have done more to encourage independent thinking and devote resources
to implementing their suggestions.
Need for Effective Supervision and Leadership: Employees
felt that there was ample room for improvement in the areas of supervision and
leadership within the company, particularly in motivating and coaching employees
to improve performance and facilitating their career and professional development.
Improve Cross-Functional Teamwork and Flow of Information:
Close to 50% of the employees in Singapore felt that there was good teamwork
across departments and 64% perceived their individual work group as working
effectively as a team. Thirty percent favorable responses were received on how
well their company facilitated the sharing of information and ideas across the
company.
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