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May 2001 Issue

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Consulting To Multinationals

India - A slumbering giant no more?

India, the world's largest democracy, has been seeing a shift in its political structures in the past few years. In the last three general elections, no single political party has been able to get sufficient popular support to secure a majority in Parliament. Coalition governments seem to be here to stay. Politics then, like the economy, is becoming market driven. India has seen phenomenal growth in 'New Economy' companies associated with knowledge-based industries and information technology. It is regarded as the hub of the worldwide IT solutions development and many multinational companies have chosen it as a centre for setting up back office operations, call centres, transcription and translation services within the country.

The changes in context

Against this background, a battle is raging to attract and retain high quality talent. Historically, employers have worked with a very complex compensation and benefits structure. This year's budget statement, however, contained proposals to reduce tax-sheltered benefits which have formed the bedrock of compensation for so many years.

If the proposals are translated into law, the way should have been set for a simplification of structures and a reinforcement of the new approach of 'cost the company' in determining overall compensation and benefits. To appreciate the importance of these changes, however, it is important to look at their historical context in the provision of compensation and benefits.

Senior executives

Reforms began as long ago as 1991. Prior to then, governments had followed a socialist economic policy that justified restrictions on pay and benefits to top level executives. At that time, the maximum monthly salary that could be provided to a senior executive was Rps 15,000. This policy was relaxed in 1993 and again in 1994. Now companies with adequate net profits are free to work out a suitable remuneration package for managing directors and directors within the limit of 5% or 10% of net profits. Companies have taken advantage of this greater freedom and salaries and perquisites of top management have increased considerably.

Other employees

For ordinary employees, compensation structures have been driven by the various different types of tax shelters relating to items such as, housing, car, telephone, mobile phone, interest subsidy on loans, a chauffeur's allowance, a helper's allowance, a gardener's allowance, allowances for furniture and soft furnishings, work clothing allowances, professional education allowances, commuting allowance and holiday allowance. To name just a few! Consequently base pay forms a comparatively low percentage of an employee's total remuneration. Managing these complex structures of allowances has created a considerable administrative burden for companies.

As far as employees are concerned, however, benefits available to those below managerial level remain government controlled. In the retirement benefit area, there are two statutory regimes that must apply to all employees.

Statutory schemes

The Employees Provident Funds and Miscellaneous Provisions Act of 1952 provides for a compulsory contributory fund for employees in a specified list of industries. As the original scheme did not provide wholly effective protection against premature death, a family pension scheme was added in 1971. In 1976, another scheme was added to provide a link between Provident Fund and life insurance cover.

The Act thus had three elements:

  • provident fund
  • family pension
  • deposit-linked insurance.

In November 1995, the Government introduced a comprehensive pension scheme for employees, replacing the family pension scheme of 1971.

These schemes apply automatically to most undertakings with 20 or more employees. Companies with a hundred or more employees may set up and administer a private provident fund subject to obtaining government authorisation. It has become increasingly difficult to get such approval, so most privately managed schemes are those of older businesses.

The scheme is financed by employee and the employer contributions. Employees normally contribute 12% of their basic salary and 'dearness' allowance (given to compensate for cost of living increases and linked to a consumer price index). Employers match those contributions paid by employees. The Act also allows the Government to specify some industries where contributions are limited to 10% from the employee and employer. One such is the banking industry, although there are currently moves to bring this sector within the full requirements of the Provident Fund Act.

8.33% of the employee contribution to the Provident Fund is diverted to the Employees' Pension Scheme. The monthly salary limit on which the contribution is payable is Rps 5,000. All money belonging to the pension fund is kept on deposit in a public interest earning government account.

• In addition to those of the Provident Fund, employees receive retirement benefits under the Payment of Gratuity Act 1972. The minimum benefit under the Act requires payment of 15 days' salary, on last salary drawn, for every completed year of service or part thereof in excess of 6 months, subject to a ceiling of Rps 15,000, although benefits better than the minimum prescribed by law are allowed. Five years' continuous service is required for the payment of the gratuity, but this is waived in the event of death or disability. The gratuity must now be externally funded and the maximum contribution that the employer may pay and receive tax deduction is 8.33% of employee's basic salary and dearness allowance.

Supplementary retirement provision

Many companies provide an additional retirement pension arrangement on top of the statutory schemes. These are set up as trust funds and under income tax rules the maximum employer contribution is 15% of the employee's salary. The trust must also effect a policy with the state owned Life Insurance Corporation to provide employees' retirement pensions and to protect their families in the event of earlier death or disability.

Companies have a free hand in determining the scheme's rules, the classes of employees covered, the level of contribution, the vesting period, transferability, retirement age and benefits. Most schemes are of a defined contribution nature, but a number of the more established companies, typically subsidiaries or associated companies of multinationals, have previously provided defined benefit arrangements. Retirement age is typically between 55 and 60 with the majority being at 58 which is in line with government rules.

Income tax rules specify how contributions to a recognised provident fund or pension fund run by a company established trust are to be invested. Under the rules, 15% of the funds must be in government securities issued by any state government, or in any other negotiable securities, with principal and interest fully guaranteed by the central government or any state government. Another 40% must be invested in bonds and securities issued by a public financial institution, public sector company or public sector bank. 55% can be invested in mutual funds which invest in gilt securities for the Government. The balance of 20% must be kept in the central government special deposit scheme and 10% of new contributions can be invested in infrastructure related securities.

Most provident, gratuity and pension fund benefits are determined by reference to base salary which as stated before, forms a relatively low proportion of the total employment cost for an individual. It is this that presents the greatest challenge for companies in integrating the old tax-sheltered allowances as anticipated by the Government changes.

Going forward?

The announcement in this year's budget, therefore, that the Government is to reduce the number of tax-sheltered benefits to only four; housing, car, retirement and medical, whilst reducing the number of tax efficient allowances does open up the opportunity for companies to simplify their overall compensation and benefit structures.

A significant problem arises, however, as companies address the simplification of remuneration structures. Rolling all these allowances into basic salary automatically increases the pensionable pay of individuals and so significantly increased personal contributions will be made by employees into the provident funds matched by increased company contributions. Furthermore, where companies have operated more generous gratuity schemes than the statutory minimum, typically granting one month's salary for each year of service, without application of the statutory ceiling of Rps 350,000, a significant increase in past service liabilities can arise and also an increase in future service contributions, as benefits are based on uplifted salaries. Finally, for those companies that have operated defined benefit pension plans, again significant increases in past service liabilities will occur as allowances are made pensionable.

In consequence, companies face the difficult management issue of simplifying and converting allowances into basic salary, plus at the same time adjusting the current level of retirement provision for employees in order to retain costs within acceptable levels.

Other current issues

Reduction in interest rates

As part of their budgetary reforms, the Government has also announced changes in interest rates. A year ago the assured return for provident, gratuity and superannuation was 12%. The Government is now proposing to reduce the assured returns to 9.5% which will increase the cost to companies of providing for defined benefit retirement plans. At the same time the maximum tax deductible contribution of 15% to such schemes is not being changed. The reduction in interest rates will have an impact on the annuity rates offered by the Life Insurance Corporation when employees convert their pension fund balances or purchase benefits with the state insurance company.

Introduction of 401(k) plans

The Government has been toying with the introduction of a US 401(k) type of plan which will improve the availability of retirement funds to the investment markets, but their budgetary action is determined to tie returns to the economic climate of the country.

Deregulation of the insurance sector

In 2000, the Government deregulated the insurance sector so that a number of private, local and multinational insurance joint ventures have been granted licences to operate in India. These companies have recently started launching their products in the market and are likely to start providing competition to the state owned Life Insurance Corporation.

Conclusion

All these changes are heralding a revolution in the way employees are rewarded and their benefits are computed. In moving to the new 'cost to company' approach to remuneration, there are plenty of opportunities to incur increased costs. The restructuring of the remuneration package will therefore require a careful balance and demand clear communication with the employees and their representatives.


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