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Strategic Rewards and Retention Practices in the Health Care Sector: 2006/2007
Report
Executive Summary
As the U.S. population ages, health care providers
are facing an increased demand for
services and a shrinking number of health
care professionals. Health care providers have
made little headway in solving the problem
and must begin looking at the long-term picture
and balancing their ability to attract good
people with their ability to keep them.
The 2006/2007 study of the health care sector
reveals that providers that align pay with performance
and offer more incentive opportunities
are more likely to improve the attraction
and retention of key talent and boost their bottom
line. However, many health care providers
still lack a total rewards strategy — representing
an opportunity for organizations to better
integrate the various elements of rewards,
enhance retention and drive business results.
Key Findings
- Sixty-nine percent of health care
organizations are having trouble retaining
critical-skill employees to a moderate or
great extent, compared with 43 percent
of organizations across all industries.
- Overall, only 42 percent of health care
providers have a total rewards plan/
strategy — either formal or informal —
compared with 70 percent of organizations
across all industries. Financially highperforming
health care organizations,
however, are more likely to have a formal,
documented strategy than low performers.
- Like high performers in other industries,
high-performing health care organizations
do a better job of aligning pay with
performance than low-performing
organizations. They make greater
distinctions in pay increases for the top
10 percent of their employees than for
employees who simply meet expectations.
High-performing organizations put more
compensation at risk for their executives
than low-performing organizations.
Eighty-six percent of high-performing
organizations offer short-term incentives
to their top executives, compared with
68 percent of low performers.
- Long-term incentive plans are an emerging
practice in the health care sector. Although
only 13 percent of health care providers
have such a plan in place, high-performing
providers are more likely to have one for
executives (29 percent versus 0 percent for
low performers).
- High performers implement more best
practices in compensation governance
than low-performing organizations.
Specifically, high performers are more likely
to have a written charter for their boardlevel
compensation committee, follow a
documented compensation policy and
use a defined peer group for competitive
analyses.
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