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Engaging Managers and Employees to Achieve Business Results
Communication that changes behavior and helps employees understand the big picture correlates with a combined 12.1 percent increase in shareholder value.
Our groundbreaking Communication ROI Study™ found that companies using communication effectively to drive managers’ behavior and increase employees’ line of sight experience significant increases in market value.
These results make it critical to harness perhaps the most powerful form of communication in your organization: the interactions between your employees and their managers.
We help ensure that your managers communicate key messages consistently. As a result, they understand what is expected of them, better support your leaders’ vision through their actions and enthusiastically implement new approaches to work. Managers trained and rewarded for
effective communication also are more likely to develop a participatory style and give employees recognition.
Our communication experts help foster a culture of information exchange. When financial information, business plans and organizational goals are consistently shared with your employees, they better understand the big picture. They more clearly see how their actions move your organization closer to achieving its performance goals. And they are more likely to provide useful feedback and take appropriate action on their own, because they understand how their performance is directly linked to generating business results.
Our services encompass
- Employee focus groups and surveys
- Reward and recognition programs
- Meeting-in-a-box communication programs for managers
- Communication audits
- Communication process mapping
- Communication effectiveness measures
To learn more about how to engage your managers and employees to achieve business results, please contact your local Watson Wyatt office.
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