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BenefitConnect integrates education, tools and transactions to create an easier employee experience. The solution combines self-service tools for employee enrollment and education with a powerful suite of web-based call center tools. The result is a robust application that supports users across your organization, including vendors and carriers.
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Features |
Technology Profile |
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BenefitConnect’s cost-effective, comprehensive functionality educates and engages employees while the administrative and call center components streamline health and welfare plan administration for employers.
Provide answers and tools for users across the spectrum. BenefitConnect provides information for all levels of users – from employees to administrators, from customer service representatives to benefits and HR managers.
Offer employees convenience. Employees perform requests for information and transactions at their convenience.
Free up benefits experts to handle pressing cases. Self-service technology allows your benefits experts to attend to more sensitive and strategic employee services issues.
Lower costs while providing better service to employees. BenefitConnect reduces paper transactions and lowers costs for employers while delivering better service to employees. |
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