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BenefitConnect integrates education, tools and transactions to create an easier employee experience. The solution combines self-service tools for employee enrollment and education with a powerful suite of web-based call center tools. The result is a robust application that supports users across your organization, including vendors and carriers.
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Technology Profile |
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Employee self-service. Through a comprehensive, three-channel approach (Educate, Evaluate, and Elect) your employees become engaged plan participants and educated benefits consumers.
- Educate provides employees access to health care information, tools and resources.
- Evaluate lets employees model potential benefit plan costs and offerings before making enrollment choices.
- Elect allows employees to make elections during annual enrollment and make status changes year-round in response to life events.
Employer flexibility. Benefits and customer service experts are given the power to manage employee relationships, transactions, data and system-level information, such as:
- Case management and call tracking
- Payroll and carrier export histories
- Employee history, elections, eligibility, beneficiaries and dependents
Access to HR resources. BenefitConnect includes complimentary membership to Watson Wyatt’s eHR.com site which provides HR tools and data for better decision-making and improved HR operations. |
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