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An advanced solution for pension administration, PensionPath manages the entire life cycle of pension administration, from new hire to retirement. The software also includes self-service tools that take the burden off HR while enhancing your employees’ understanding of the future value of their retirement benefits.
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Technology Profile |
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PensionPath targets specific pension administration needs and serves multiple users across your organization.
Employee Self-Service
Give your employees 24/7 access to pension information and benefits estimating tools. Employees can model their retirement scenarios, based on assumptions they enter themselves, and have immediate access to your retirement plan education materials.
Employees receive:
- Access to pension-related personal data
- Pension modeling tools
- Links to pension education information
- Direct links to HR for questions and feedback
- Integration with other company systems through single sign-on, when appropriate
Calculations, Data and Process Management
HR Administrators have access to a powerful array of system-level features, including calculation engines, event-processing and reporting tools. These precise and easy-to-use tools manage data, processes and employee relationships. PensionPath features guides or “wizards” that walk administrators through the tasks required to run a calculation, automating each step.
Administrators receive:
- Access to the entire life-cycle of pension administration from new hire to retirement.
- Calculation processing customized for your plans
- Detailed payment histories for every participant
- Online audit trail
- Role-based security
- Automatic generation of personalized kits including employee letters, calculation worksheets, payment forms, trustee transmittals
Case Management
Serve your most important customers — your employees — by giving your customer service team this set of customer service tools. Using PensionPath’s built-in case management tools, your customer service team will be able to track and resolve employee issues while managing workflow.
Customer Service Representatives receive:
- Tools for day-to-day administration and tracking of requests from plan participants
- Detailed information for case management
- Case tracking via multiple criteria (i.e. case status, assignee, case type)
- Dropdown codes for quick entry
- Workflow management tools
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