Services

	Services
	Government Consulting
	Strategy & Planning
	Talent Management
	Results-Oriented Performance
	HR Transformation
	HR Technology Solutions

Talent Management

The Power of Effective Communications

Federal human capital leaders face unprecedented pressures to develop highly qualified personnel to accomplish their organization missions. Watson Wyatt combines creative employee communication strategies and specialized human capital research to assist clients in attracting, retaining and motivating the talent they require.

Effective communication is a key driver of organizational success. Our Communication ROI™ research studies have found that communication effectiveness affects employee turnover and plays a powerful role in engaging employees to actively support organization objectives.

Effective communication reinforces an organization’s mission, connects employees to the business, fosters process improvement, facilitates change and drives results by changing employee behavior.

Employee communication is a key strength of Watson Wyatt. Our consultants apply their creative skills and knowledge of human resource issues to create targeted communication programs that are unique to each client.

Engaging Employees

Our employee survey work has identified specific, actionable opportunities for enhancing employee contributions to organization performance. Watson Wyatt has identified four factors that directly strengthen employee contributions to organization performance:

Commitment. Motivation to help organization succeed

Line of sight. Knowledge of what to do to contribute to organization success

Enablement. Receiving the training, resources, tools and equipment to do the job

Integrity. Understanding and living up to organizational values

Attracting and Retaining Employees

Developing and communicating a total rewards package can reinforce the message that employees are valued business partners and key contributors to organization success. Our research reveals that providing personalized benefit statements contributes to higher employee retention. We produce client-specific eStatements™ that illustrate the full value of the benefits to existing employees and potential recruits.

This product is also a valuable tool for attracting employees, especially when there is a strong total rewards package. Recent studies show that current and potential federal employees do not always appreciate the value of the total compensation and benefit package available to them. We can help federal organizations take advantage of this competitive attribute with tools like eStatements™.

We offer a comprehensive survey-feedback-action planning methodology that compares agency results to our database of results from high-performing organizations across all industries. This process enables clients to pinpoint the areas of greatest opportunity for enhancing employee engagement. We also provide follow-up communication support to ensure that clients:

• Share the results of the survey
• Reinforce the value of continued employee input
• Generate support for the actions the organization is taking to strengthen employee engagement

Orienting Employees

Federal organizations devote an enormous amount of effort to recruiting. Employees who are effectively integrated into a new organization are more committed and confident, require less supervisory attention, experience higher levels of job satisfaction and experience lower turnover.

Watson Wyatt works with clients to design orientation programs that leverage their organizational expertise and passion along with our knowledge of best practices in human capital management, behavioral change and communication effectiveness.

Total Support

In addition to these services, Watson Wyatt provides an entire spectrum of human capital and human resource management communication support, including planning and strategy, editorial and writing support, communication audits, focus group facilitation and analysis, policy and procedure development and modification, curriculum design and customer service enhancement.

For Further Information

To put our Government Consulting Services expertise to work for you, please contact the Watson Wyatt Washington, D.C., office.